Facilities and Accessibility

The Needles is committed to the DDA (Disability Discrimination Act) and, as such, we will endeavour to meet the access requirements of all our guests.

Click here to Download The Needles Access Statement

Due to the physical nature of the site certain devices at The Needles can be physically demanding. With this in mind, we will endeavour to do everything reasonably practicable to meet all guest requirements.

This guide has been designed to assist our disabled guests and to ensure that you have a safe and fun packed day out. We want all our guests to get the most out of the park and to enjoy as many of our rides and attractions as possible, so this guide has also been produced to give you a realistic picture of our rides and attractions, detailing access issues, and ride requirements.

Hopefully this, along with general ride requirements detailed on signage at the rides, will enable you to assess your own abilities and to make an informed decision about which rides and attractions you are able to, or wish to use. All staff at The Needles are happy & trained to assist all our customers with their requests whilst on site.

All public areas of the site (except for some rides & the beach) are accessible to wheelchair users. The physical nature of the site results in some steep slopes which may need to be negotiated with care. Please speak to a member of staff if you require assistance.

The main entrance for parking is by the visitors centre. There are 14 designated parking bays clearly marked next to the site main entrance, available to blue badge holders only. All visitors must pay for parking. For those customers arriving via coach, the coach drivers are permitted to stop whilst passengers disembark and embark on the main roundabout at the entrance.

There are two accessible toilets along with accessible baby changing rooms on site, one next to Marconi’s bar and the other situated next to the Carousel. There are printed copies and large print copies of the glass studio and sweet manufacturing demonstrations available.

All ride signage is in both written and pictorial form where possible (not all signage is in pictorial).

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